Need Some Help?
Select the topic that best fits your question
Scroll down until you see Returns and Claims to message customer support
For TikTok Shop order support, please message us directly on the TikTok Platform
Orders placed on Amazon, all support inquiries, returns, and issues must be handled directly through Amazon’s customer service.
Email us at will@blacklinecarcare.com
FAQ's
Scroll down until you see Returns and Claims to message customer support
We aim to respond to all inquiries within one business day, Monday through Friday. During high-volume periods, response times may vary slightly.
At this time, we offer email-only support. This allows us to provide accurate, detailed responses and properly review your order or question without rushing.
For faster assistance, please include:
- Your order number (if applicable)
- The email used to place your order
- A brief description of your question or issue
